Privacy Policy
Last updated: July 19, 2026
At FRAME, we believe privacy should be simple to understand.
This Privacy Policy explains what information we collect, why we collect it, and how we use it.
By using FRAME, you agree to the practices described in this policy.
Who We Are
FRAME provides educational resources, AI-powered workflows, and digital products for entrepreneurs and businesses worldwide.
If you have any questions about this Privacy Policy, please contact us using the details at the end of this page.
Information We Collect
Depending on how you use FRAME, we may collect the following information:
Information you provide
- Your name
- Email address
- Billing information (processed by Paddle)
- Files you choose to upload
- Messages you send through our contact forms
- Newsletter subscription information (if you choose to subscribe)
Automatically collected information
We may collect technical information such as:
- Browser type
- Device information
- IP address
- General location (country or region)
- Website usage data
- Cookies and analytics information
Payments
Payments on FRAME are securely processed by Paddle, our Merchant of Record.
Paddle is responsible for payment processing, billing, applicable taxes, and issuing receipts where required.
FRAME does not directly process or store your payment card details. For more information about how Paddle handles personal information, please refer to Paddle's Privacy Policy.
Uploaded Files
Some FRAME features allow you to upload files in order to generate personalized outputs.
Your uploaded files are used solely for providing the requested service.
We do not use your uploaded files to train AI models or for purposes unrelated to delivering the requested output.
Depending on how our services evolve, uploaded files may be temporarily processed by trusted third-party providers involved in generating your requested content.
Third-Party Services
To provide FRAME, we may use trusted third-party services, including:
- Paddle (payment processing)
- Google APIs (document generation and related services)
- AI providers used to generate requested outputs
- Email marketing providers (if you subscribe to our newsletter)
- Website analytics providers
These providers process information according to their own privacy policies.
Cookies
FRAME may use cookies and similar technologies to:
- Keep the website functioning properly
- Understand how visitors use the website
- Improve performance
- Measure traffic
- Remember your preferences
You can disable cookies through your browser settings, although some features may not function properly.
Newsletter
If you choose to subscribe to our newsletter, we will use your email address to send updates, product announcements, and educational content.
You may unsubscribe at any time using the unsubscribe link included in every email.
How We Use Your Information
We use information to:
- Deliver purchased products
- Generate requested documents and outputs
- Process payments
- Respond to support requests
- Improve FRAME
- Prevent fraud and misuse
- Comply with legal obligations
We do not sell your personal information.
Data Retention
We retain information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements.
Uploaded files may be deleted after they are no longer needed to provide the requested service.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us.
International Users
FRAME is operated from Israel.
Depending on the services used, your information may be processed in countries outside your own.
We work with trusted service providers that implement appropriate safeguards for handling personal information.
Children's Privacy
FRAME is intended for users who are legally able to purchase digital products.
We do not knowingly collect personal information from children without appropriate consent.
If we become aware that personal information has been collected inappropriately, we will take reasonable steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page.
Contact
Questions about this Privacy Policy?
Email: hello@frame-method.com
Legal Operator: Lior Kimchi (Registered Sole Proprietor in Israel)
Response time: 2–3 business days.